Help Center / FAQ
Find answers to common questions and get support
How does Tryve show whether a college fits me?
In words, never a score. For each college, a Fit Check asks three questions — Could you get in? · Could you (or your family) afford it? · Would you thrive there? — and answers each in one of five bands: Strong · Good · Mixed · Stretch · Not enough to say yet. The Fit Check is still being built, and where Tryve does not know enough to answer a question honestly, it says "Not enough to say yet" rather than guess. Your Thrive Profile sets out what matters to you under six sides of fit — Learning · People · Place · Values · Future · Support — in your own words. The six sides are never added up into one number, and there is no percentage, no ranking and no odds of getting in.
What data do you collect?
We collect the information you provide in your profile, assessment uploads, and financial details. This data is used solely to describe, in words, how colleges might fit you and to make recommendations. We never sell your data to third parties.
How do I upgrade my account?
Paid plans are not available yet — there is nothing to upgrade to and no billing in the product. Contact us if you want to know when that changes.
Can parents see their child's profile?
No. There is no parent view of a student's conversations, profile answers or matches. A guardian of an under-18 student consents before the profile is created, can withdraw that consent, and can ask what categories of data are held and have them deleted — but cannot read what their child wrote.
Do you offer an API?
Not yet. There is no partner or public API today. Get in touch if an integration would be useful to you and we will tell you honestly where it sits.
What can a guardian do?
Give or refuse consent for an under-18 student before their profile is created, withdraw that consent later, ask what categories of data are held, and ask for the data to be deleted.