Help Center / FAQ
Find answers to common questions and get support
How do I interpret my Thrive Score?
Your Thrive Score is a personalized score from 0 to 100 that measures how well a college fits you. It combines multiple factors: Affordability (how manageable the cost is relative to your financial resources), Fit (how well the college matches your values, interests, environment preferences, personality, and support needs), and Outcomes (the college's graduation rates, selectivity, and institution type). If your school has enabled assessment integration, your formal assessment results (personality, career interests, strengths) may also contribute. A score of 90-100 indicates an excellent fit, 70-89 is strong, 50-69 is moderate, and below 50 suggests the college may not be ideal for you. The more of your profile you complete, the more accurate your score becomes.
What data do you collect?
We collect the information you provide in your profile, assessment uploads, and financial details. This data is used solely to calculate your personalized scores and recommendations. We never sell your data to third parties.
How do I upgrade my account?
Account upgrades are managed by your school administrator. Contact your school counselor for information about premium features.
Can parents see their child's profile?
Parents can access Guardian Mode, which provides a view of their child's college exploration progress without revealing private profile responses. Ask your school about enabling Guardian Mode.
How do I integrate ThriveSmart API?
ThriveSmart provides a REST API for institutional partners. Contact our technical team for API documentation and access credentials.
What is Guardian Mode?
Guardian Mode allows parents or guardians to view their child's college exploration progress, including saved colleges and workspace comparisons, while keeping private profile responses confidential.